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Step 1: Confirm You Have a CreditSafe AccountStep 2: Request Your API CredentialsStep 3: Retrieve Your API DetailsStep 4: Send API Credentials to Credit PulseStep 5: Verification and TestingNeed Help?
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CreditSafe API Instructions

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To connect your CreditSafe account with Credit Pulse, you’ll need an active API key. This key allows Credit Pulse to securely access your CreditSafe data for company lookups, reports, and ongoing portfolio monitoring.

Follow these steps to request and retrieve your API key:

Step 1: Confirm You Have a CreditSafe Account

Before requesting an API key, ensure your company has an active CreditSafe subscription with API access.

If you’re unsure, contact your CreditSafe account manager or the CreditSafe support team to verify that your account includes API permissions.

Step 2: Request Your API Credentials

You can request your API key directly from your CreditSafe account manager or the technical support team.

Below is a sample template you can use for your outreach:

  • Email: support@creditsafe.com

  • Subject: Request for API Key for Credit Pulse Integration

  • Include in your message:

    • Company name

    • Your full name and role

    • Account number (if known)

    • Purpose of integration (e.g., “To connect CreditSafe data to Credit Pulse for automated credit monitoring”)

CreditSafe will usually respond within 1–2 business days with your API credentials.

Step 3: Retrieve Your API Details

When your request is approved, CreditSafe will send you the following information:

  • API Username

  • API Password

  • API Key (Token)

  • Endpoint URL (varies by region)

Keep these credentials secure. Do not share them outside your organization or include them in unsecured emails or documents.

Step 4: Send API Credentials to Credit Pulse

Once you’ve received your API details, send them securely to your Credit Pulse Customer Success Manager at support@creditpulse.com.

We recommend sending the credentials using an encrypted method or via the secure upload link provided in your onboarding documentation.

Step 5: Verification and Testing

After the key is added, the Credit Pulse team will:

  1. Verify that the connection is active.

  2. Run a sample company lookup to confirm data is syncing properly.

  3. Notify you once the integration is live.

Need Help?

If you encounter any issues or delays:

  • Email: support@creditpulse.com

  • Subject: CreditSafe API Key Assistance

  • Include the name of your CreditSafe contact (if available) and your company name.

Our team will coordinate directly with CreditSafe to help you get connected quickly.

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